Determination of the molar volume of hydrogen gas Essay Example for Free

Determination of the molar volume of hydrogen gas Essay Introduction We are going to determine the molar volume of hydrogen gas by letting known amount of magnesium react with dilute hydrochloric acid and carefully collecting the gas formed. Materials Gas syringe Hydrochloric acid, 2-molar 8 cm of magnesium ribbon Ruler Emery cloth For details see instruction form Methods We connect the equipment according to the diagram and make sure we follow the instructions carefully, and then we weigh the 8 cm of magnesium ribbon and pour the HCl into the test tube. As we are ready to start the experiment we fold the mg ribbon on the hook and put the stopper into the test tube so that when we tilt the test tube the mg ribbon can easily fall into the acid. It is important to wait for the reaction to finish completely so that the equipment returns back to room temperature. For details see instruction form. Results: Measured weigh of 8 cm mg ribbon: 0.068 g (uncertainty is à ¯Ã‚ ¿Ã‚ ½ 0.0001) Room temperature: 21.9 à ¯Ã‚ ¿Ã‚ ½C (uncertainty is à ¯Ã‚ ¿Ã‚ ½ 0.1) Room pressure: 742.5 mmHg Vapour pressure of water: 19.587 and 19.827 Vapour pressure: 19.587 + 19.827 / 2 = 19.707 1.333 x 102 x (mmHg) = Pa Convert the room pressure in mmHg into Pa: 742.5 x 1.333 x 102 = 98975.25 Pa Convert the vapour pressure of water into Pa: 19707 x 1.333 x 102 = 2626.9431 p(H2O) = 2626.9431 Pa Room pressure (Pa) Vapour pressure of water (Pa) 98975.25 Pa 2626.9431 Pa = 96348.3069 Pa p(H2) = 96348.3069 Pa p(H2) + p(H2O) = p(room) 2626.9431 + 96348.3069 = 98975.25 p(room) Calculation of molar volume for hydrogen gas at 0 C and 1 atmosphere P1 x V1 / T1 = P2 + V2 / T2 1 atm = 1.013 x 105 P1 = 96348.3069 P2 = 1 atm = 101300 V1 = 70 cm3 (uncertainty is à ¯Ã‚ ¿Ã‚ ½1) V2 = 59cm3 (uncertainty is à ¯Ã‚ ¿Ã‚ ½0.5) T1 = 21.9 à ¯Ã‚ ¿Ã‚ ½C = 294.9 K (uncertainty is à ¯Ã‚ ¿Ã‚ ½1.3466 ) T2 = 0 à ¯Ã‚ ¿Ã‚ ½C = 273 K 96348.3069 x 70 x 1 / 294.9 = 101300 x 59 x 0.5 / 273 Conclusion Evaluation: Our conclusion is that the molar volume of hydrogen gas at 0 à ¯Ã‚ ¿Ã‚ ½C and 1 atmosphere is -. We reached the conclusion by first checking the room temperature and barometer pressure. Then we looked up the values for vapour pressure of water at the actual temperature from the Hand book of Chemistry and Physics. The full reference is: Chemistry for the IB diploloma G. Neuss. Oxford UP, 2001 p.28.

The Importance Of The Physical Evidence Marketing Essay

The Importance Of The Physical Evidence Marketing Essay Services are radically different from products and need to be marketed very differently. So the classical 4 P structure of the Marketing Mix needs to be modified suitably to incorporate the 8 Ps for services marketing, which was previously known as 7 Ps only. Services can range from financial services provided by the banks to technology services provided by the IT Company or hospitality services provided by hotels and restaurants Services marketing are dominated by the 7 Ps of marketing namely  Product, Price,   Place, Promotion, People, Process  and  Physical evidence. All of these factors are necessary for optimum service delivery. While everyone knows about the 7 Ps of services marketing, the  8th P of Services Marketing  has emerged in research very recently. The 8th P is  Productivity and Quality. 8-P-Marketing-Mix Physical evidence Physical evidence is the ability and environment in which the service is delivered.  Both tangible goods that help to communicate and perform the service, and the intangible experience of the existing customers and the ability  of  the  business  to  relay  that  customer  satisfaction  to  potentialcustomers.Physical  evidence  is  the  element  of  the  service  mix  which  allows  thecustomer again to make judgments on the organization. Consumers will make perceptions based  on their  sight of the  service provision which will have an impact on the organizations perceptual plan of the service. For e.g. If one moves into a restaurant his expectations are of a clean, friendly environment, besides high quality food which is  the core  service of  the restaurant. On an aircraft if he travels he expects enough room to be able to laydown.Some  points  stating  the  importance  of  physical  evidence  in  service m arketing are- à ¢Ã… ¾Ã‚ ¢Physical evidence  is packaging for services, therefore creation of  service environment should not be left to chance. à ¢Ã… ¾Ã‚ ¢Customer  judges  the  service  quality  through  the  process  of  deduction. à ¢Ã… ¾Ã‚ ¢Physical evidences both- dominant and peripheral should be co-ordinated to achieve uniformity in its projected service image. à ¢Ã… ¾Ã‚ ¢Peripheral  evidences  are  small  and  trivial  but  have  impact  oncustomer  perception  about  services  and  are  real  source  of  competitive differentiation. à ¢Ã… ¾Ã‚ ¢It makes the intangible service apparent. Physical Environment of Hotel: à ¢Ã…“†location   Ã‚  What kind of customers prefers a city centre?   What  kind  of  customers  prefers  a  hotel  at seaside? à ¢Ã…“†Signs and logos Many hotels belong to chains and their signs and logos are well known. Different chains help hotels to profitable business. Competition is very hard nowadays. Good reputation and recommendations help very much a hotel to get new customers and also make them to come again. à ¢Ã…“†Style, furniture, colors, lighting à ¢Ã…“†Clean air: some customers want luxury, and they are ready to pay for it. Other customers are satisfied with a little lower level. à ¢Ã…“†Reception What is good customer service at the reception? à ¢Ã…“†Office, information, customer service Is it easy to reserve a room? What is the easiest way to reserve a room today? Good customer service is very important in the competition  today. à ¢Ã…“†A hotel room What does a customer want from a good hotel room? The room itself and the bath room must be clean and the bed must be comfortable. Something extra  provided  that  a  customer  has  not  expected gives a good feeling. à ¢Ã…“†Restaurant- heart of the Hotel The restaurant and its kitchen create the heart of a hotel. At a big hotel there can be many different types of restaurants. Reception A hotel receptionists job is to make guests feel welcome, to check them in and out efficiently, and to deal professionally with enquiries, face to face and by phone, fax or email. When guests call at a hotel to make a booking, the receptionist is the first person they speak to and may also be the first person whom they meet at arrival. The receptionist in short represents the entire hotel in front  of the customer. à ¢Ã… ¾Ã‚ ¢The Hotel should provide a 24 hour reception service. à ¢Ã… ¾Ã‚ ¢At the Hotel  there should  an  array  of  experienced  and  qualified receptionist to handle the customers. They should work in a batch of three that is at any time there should be three receptionists in the front office for  the convenience of the customers.  They should change the shifts to ensure the best service possible. à ¢Ã… ¾Ã‚ ¢The  receptionists should  act  as  a  guide,  a  friend,  a counselor to the  customer. à ¢Ã… ¾Ã‚ ¢They should use laptops and telephones to manage the accounts and to handle the queries or to provide service to the customer.   Ãƒ ¢Ã… ¾Ã‚ ¢The front office plays the most important part in hospitality industry. Welcoming the customer with a smile, making them feel important is the valuable job of the receptionist. à ¢Ã… ¾Ã‚ ¢Receptionists at Hotel should provide extra services such as calling the in house porter to carry the luggage, arranging for conveyance for  sightseeing or official visits, booking flight or rail tickets and arranging parties. à ¢Ã… ¾Ã‚ ¢Receptionist should look after the customers personal taste such as his menu, movies and music and proper functioning of equipments in his room. à ¢Ã… ¾Ã‚ ¢The  receptionist should  also  allott  time  for  visits  to  the  spa  and  fixeappointments with doctors. This aspect of service  in a  Hotel  accounts  for  the  high  satisfaction  among  its customers. Rooms at Hotel Rooms should be spacious and attractively decorated. The rooms can be differentiated on two major criterias.   Space  Facilities  provided. The rooms can be categorized as follows: superior, deluxe, club, crescent, terrace, executive and presidential suite. However the superior, deluxe and club  rooms  must be  the same  in  area The visitors of  the presidential suite should be  provided with  superior  services  and  the  most  spacious  rooms. The services provided inside the rooms can be as follows: à ¢Ã… ¾Ã‚ ¢Mini bar à ¢Ã… ¾Ã‚ ¢Coffee and tea maker to provide the ease of making it according to their own preference. à ¢Ã… ¾Ã‚ ¢Hairdryer à ¢Ã… ¾Ã‚ ¢Iron and an ironing board. à ¢Ã… ¾Ã‚ ¢Television  facility  with domestic  channels  and  international channels.   Ãƒ ¢Ã… ¾Ã‚ ¢DVD  players  and  a  variety  of  video  tapes à ¢Ã… ¾Ã‚ ¢High speed internet facility. à ¢Ã… ¾Ã‚ ¢Telephone  with speaker  facility. à ¢Ã… ¾Ã‚ ¢Refrigerator. à ¢Ã… ¾Ã‚ ¢Smoke detector. à ¢Ã… ¾Ã‚ ¢Newspapers and magazines. à ¢Ã… ¾Ã‚ ¢Convenient and adequate plug points in the room. à ¢Ã… ¾Ã‚ ¢Electronic safe and door locks for ensuring the safety of the visitor. à ¢Ã… ¾Ã‚ ¢Bathrobes and slippers. à ¢Ã… ¾Ã‚ ¢User friendly bathroom fittings. à ¢Ã… ¾Ã‚ ¢Jacuzzi. Restaurant Human aspect of a service sector industry sets it apart from the productionsector.  The  inherent  quality  of  a  product  and  also  its  physical  outlook attracts  the  customers  towards  it.But  when  it  comes  to  service  theapproach is totally different. Through its service, i.e. the quality of service provided, an industry in the service sector, tends to retain as well as create a customer. The service has to be made tangible in this fashion. à ¢Ã… ¾Ã‚ ¢The  entrance  made should wear a majestic look. The warm welcome by the man at the gate should make the guests comfortable and wanted. à ¢Ã… ¾Ã‚ ¢ The overall ambience should be mesmerizing. à ¢Ã… ¾Ã‚ ¢The furniture laid around: The chairs and table should have wooden finish. The tables should be arranged to cater to the customers needs i.e. buffet and sitting arrangement. The buffet should have table  with expensive copper,  steel and  glass cutlery. The  sitting arrangements should be  planned judiciously keeping in  mind the  customers comfort as well as taking care of the economic aspect of spaceutilization.  The  furniture  should be  elegant  and  highly  comfortable.  The chairs should have soft cushions. à ¢Ã… ¾Ã‚ ¢The  most  attractive  and  significant  part  should be  the  attitude  and professionalism of the waiters. They should be in a proper dress code. The ratio of waiters and table should be 2:1, because of which customers can always be at ease and taken care of. à ¢Ã… ¾Ã‚ ¢To satisfy a customer  in service sector especially in restaurants where the service delivered should provide the maximum satisfaction- which itself differs from one individual to another. Gym The physical environment at the gym should include the following: à ¢Ã… ¾Ã‚ ¢Stairs à ¢Ã… ¾Ã‚ ¢Front door: There  should be  a  guard  at  the  entrance  who  checked  the membership cards of each customer. à ¢Ã… ¾Ã‚ ¢Smoothie  bar  Area- There  should be  a  bar  area  which should  include drinks such as: energy and fruit drinks besides providing normal water.   Ãƒ ¢Ã… ¾Ã‚ ¢Membership Card- All the customers should be given membership cards for easy recognition and catching the defaulters. à ¢Ã… ¾Ã‚ ¢Appearance of Employee- All the employees should have a dress code which should be similar to the other employees of the Hotel. à ¢Ã… ¾Ã‚ ¢Walls- The walls of the gymnasium should be with posters suggesting health  and gymming  tips and motivational phrases. à ¢Ã… ¾Ã‚ ¢Lockers- Locker  facility  for all  customers  to  keep their  belongings  safely. à ¢Ã… ¾Ã‚ ¢Music à ¢Ã… ¾Ã‚ ¢Equipments-  The  gym should  have  all  equipments  related  to  cardio  and weight training. à ¢Ã… ¾Ã‚ ¢Light- The hall should be well illuminated with focused lights. à ¢Ã… ¾Ã‚ ¢Appearance of staff- The trainers and the supervisors should be wearing branded sportswear. à ¢Ã… ¾Ã‚ ¢Towels- The towels should be very clean and  dirt free. à ¢Ã… ¾Ã‚ ¢Hair Dryer- Hair drying facility for customers. à ¢Ã… ¾Ã‚ ¢Cleanliness- It should be well maintained to keep the entire area spic and span. à ¢Ã… ¾Ã‚ ¢Therapist- There should be a therapist to look after any unexpected injury. à ¢Ã… ¾Ã‚ ¢Temperature- The room should be conducive for  comfortable exercising. à ¢Ã… ¾Ã‚ ¢Merchandise-If  the  customers  intend  to  purchase  any  similar  health product, the same should be available. à ¢Ã… ¾Ã‚ ¢Sauna and steam bath à ¢Ã… ¾Ã‚ ¢Jacuzzi Parking à ¢Ã… ¾Ã‚ ¢Hotel should provide valet parking for its  customers. à ¢Ã… ¾Ã‚ ¢Valet parking is a service whereby a valet takes the car from the customer and parks it in the parking lot. The customer is hence spared of the hassles involved in car parking. à ¢Ã… ¾Ã‚ ¢In most five star  hotels the parking lot becomes jammed during peak hours. Car parking by the valet proves beneficial for both customers as well as the hotel officials. On one hand the customer does not need to worry about the parking place; on the other hand the valet has the car at  his own disposal. This means that he  can park the car  wherever he feels it convenient to do so. à ¢Ã… ¾Ã‚ ¢This leads to better service of the customers as they can enjoy the stay at the hotel without caring for maintenance of their vehicle. à ¢Ã… ¾Ã‚ ¢Offering a valet to take care of the car adds luxury to the service à ¢Ã… ¾Ã‚ ¢This can be further increased by the valet bringing the car up to the main entrance and holding the door opened to allow the customer to get in. Conclusion   Its not always words that impressà ¢Ã¢â€š ¬Ã‚ ¦.  Truly, physical evidence in hotels and restaurants speak louder than words. It is through these evidences that the  customer  attaches  himself.  A  hotel  is  an  abode  of  customer delight. During this Endeavour we learnt the importance of physical evidence in a service industry like the hotel industry. Physical evidence serves as an entire package for a service industry. It holds the power to tangible the intangibles. In the end we can conclude that the physical evidence of the services provided at Hotel should be highly impressive and efficient. It should make sure that the customer makes repeated visits. For a hotel industry viral marketing is the strongest advertising tool, hence all efforts should be made to make the customer satisfied. s

RENT the Musical :: Rent Musicals Movies Broadway Plays Essays

RENT the Musical There's a scene in the new musical "RENT" that may be the quintessential romantic moment of the '90s. Roger, a struggling rock musician, and Mimi, a junkie who's a dancer at an S/M club, are having a lovers' quarrel when their beepers go off and each takes out a bottle of pills. It's the signal for an "AZT break," and suddenly they realize that they're both HIV-positive. Clinch. Love duet. If you don't think this is romantic, consider that Jonathan Larson's sensational musical is inspired by Puccini's opera "La Boheme," in which the lovers Mimi and Rodolfo are tragically separated by her death from tuberculosis. Different age, different plague. Larson has updated Puccini's end-of-19th-century Left Bank bohemians to end-of-20th-century struggling artists in New York's East Village. His rousing, moving, scathingly funny show, performed by a cast of youthful unknowns with explosive talent and staggering energy, has brought a shocking jolt of creative juice to Broadway. A far greater shock was the sudden death of 35-year-old Larson from an aortic aneurysm just before his show opened. His death just before the breakthrough success is the stuff of both tragedy and tabloids. Such is our culture. Now Larson's work, along with "Bring in 'Da Noise, Bring in 'Da Funk," the tap-dance musical starring the marvelous young dancer Savion Glover, is mounting a commando assault on Broadway from the downtown redoubts of off-Broadway. Both are now encamped amid the revivals ("The King and I") and movie adaptations ("Big") that have made Broadway such a creatively fallow field in recent seasons. And both are oriented to an audience younger than Broadway usually attracts. If both, or either, settle in for a successful run, the door may open for new talent to reinvigorate the once dominant American musical theater. "RENT" so far has the sweet smell of success, marked no only by it's $6 million advance sale (solid, but no guarantee) but also by the swarm of celebrities who have clamored for tickets: Michelle Pfeifer, Sylvester Stallone, Nicole Kidman and Tom Cruise, Mel Gibson, Ralph Fiennes...name your own biggie. Last week, on opening night, 21 TV crews, many from overseas, swarmed the Nederlander Theatre to shoot the 15 youthful cast members in euphoric shock under salvos of cheers. Supermogul David Geffen of the new DreamWorks team paid just under a million dollars to record the original-cast album. Pop artitsts who've expressed interest in recording songs from the 33-number score include Whitney Houston, Toni Braxton and Boyz II Men. A bidding scrimmage has started for the movie rights among such Hollywood heavies as Warner Brothers, Danny DeVito's Jersey Films, Fox 2000 and Columbia. The asking price is $3 million, but bonuses for length of run, RENT the Musical :: Rent Musicals Movies Broadway Plays Essays RENT the Musical There's a scene in the new musical "RENT" that may be the quintessential romantic moment of the '90s. Roger, a struggling rock musician, and Mimi, a junkie who's a dancer at an S/M club, are having a lovers' quarrel when their beepers go off and each takes out a bottle of pills. It's the signal for an "AZT break," and suddenly they realize that they're both HIV-positive. Clinch. Love duet. If you don't think this is romantic, consider that Jonathan Larson's sensational musical is inspired by Puccini's opera "La Boheme," in which the lovers Mimi and Rodolfo are tragically separated by her death from tuberculosis. Different age, different plague. Larson has updated Puccini's end-of-19th-century Left Bank bohemians to end-of-20th-century struggling artists in New York's East Village. His rousing, moving, scathingly funny show, performed by a cast of youthful unknowns with explosive talent and staggering energy, has brought a shocking jolt of creative juice to Broadway. A far greater shock was the sudden death of 35-year-old Larson from an aortic aneurysm just before his show opened. His death just before the breakthrough success is the stuff of both tragedy and tabloids. Such is our culture. Now Larson's work, along with "Bring in 'Da Noise, Bring in 'Da Funk," the tap-dance musical starring the marvelous young dancer Savion Glover, is mounting a commando assault on Broadway from the downtown redoubts of off-Broadway. Both are now encamped amid the revivals ("The King and I") and movie adaptations ("Big") that have made Broadway such a creatively fallow field in recent seasons. And both are oriented to an audience younger than Broadway usually attracts. If both, or either, settle in for a successful run, the door may open for new talent to reinvigorate the once dominant American musical theater. "RENT" so far has the sweet smell of success, marked no only by it's $6 million advance sale (solid, but no guarantee) but also by the swarm of celebrities who have clamored for tickets: Michelle Pfeifer, Sylvester Stallone, Nicole Kidman and Tom Cruise, Mel Gibson, Ralph Fiennes...name your own biggie. Last week, on opening night, 21 TV crews, many from overseas, swarmed the Nederlander Theatre to shoot the 15 youthful cast members in euphoric shock under salvos of cheers. Supermogul David Geffen of the new DreamWorks team paid just under a million dollars to record the original-cast album. Pop artitsts who've expressed interest in recording songs from the 33-number score include Whitney Houston, Toni Braxton and Boyz II Men. A bidding scrimmage has started for the movie rights among such Hollywood heavies as Warner Brothers, Danny DeVito's Jersey Films, Fox 2000 and Columbia. The asking price is $3 million, but bonuses for length of run,

How to Calculate the G Forces in NHRA Drag Racing :: Process Essays

How to Calculate the G Forces in NHRA Drag Racing In the sport of professional drag racing gravity takes on an entirely different meaning while accelerating these monsters down the track at speeds in excess of 330 miles per hour. The force exerted on the driver is known as G force. In this short journey down the track, the formula to calculate the forces exerted on the driver will be demonstrated. Next the forces exerted on the driver in the individual classes of cars. Then at the end of the quarter mile G force rears its ugly head again when the parachute is deployed to bring the monsters from their maximum speeds to a stop. In the end does this have an effect on the human body? To calculate the average acceleration will be derived by converting miles per hour into meters per second. To do this, divide the miles per hour by .6. This will give kilometers per hour. Then multiply that by 1000. This will give meters per hour. This gives meters per hour, to convert this to meters per second divide meters per hour by 3600. At this point divide by the time of the run, this is the average acceleration. Next it is known that gravity makes things fall at a speed of 10 meters per second. Take the average acceleration divided by the time to complete the run and divide this total by 10 meters per second and this gives a number that represents a multiple of gravitational force exerted on the masses involved in the acceleration. This number is a multiple of the normal gravitational force exerted on everything on earth. If the racer weighs 190 pounds and experiences 2.5 G’s their body would feel as if it weighed 475 pounds. This causes a big strain on the body. The exact physical response on the human is not exactly known because studys on pilots show that some can become accustomed to a little higher G force as when they first started the study. Over all it showed that a human would loose consciousness between 8 and 9 G’s. the space shuttle launches at about 3 G’s. Modern fighter jets pulling out of a hard dive can experience about 8 G’s. Under this kind force the blood pools in, usually the wrong, parts of the body. However, the human body can withstand high G’s for very brief periods of time.

BMW Essay -- essays research papers

BMW and Audi, two German automobile manufacturers, have a reputation for making some of the best cars in the industry. Not only are both companies superior in their production, but their financial statements also indicate stability and efficiency. Looking at financial ratios, we will compare both companies on a basis of management efficiency and debt status. As a bank analyst, we will make a recommendation as to which company would be better to approve a loan for. A recommendation will also be made regarding management effectiveness and which company would make a better investment. BMW has captured the attention of automobile drivers from all around the world with their â€Å"Ultimate Driving Machine.† The BMW Company was originally established in Germany and has extended nationally reaching over 12 countries. With Germany and the United States being the top two target countries, BMW has established their products as a combination of luxury, safety, and comfort with product lines to suit all styles of living. Revenues have been increasing each year since before 1996 with profits coming from product line of automobiles and motorcycles. In 2001, BMW came out with a new product group, the Mini. The Mini also contributed to the revenue increase in 2001. BMW has current developments in their sports cars, the Z8. BMW has created a trustworthy name for the automobiles they produce and has all the potential to continue their success in the future. Audi, one of Germany’s first automobile producers, has been designing and building cars since August Horch, its founder, completed his first car in 1901. Over the years following, a series of innovations and mergers have led Audi to the position it is in today. Audi’s subsidiaries include companies to facilitate international operations, part manufacturers, a vehicle customization company, a technology research company, and Lamborghini Corp, a successful sports car manufacturer. Audi’s current developments include its holding the EU Seal of Environmental Protection, and a number of technological advancements, including new car designs and a â€Å"seeing car† technology that has been nominated for the German Future award for Technology and Innovation.   Ã‚  Ã‚  Ã‚  Ã‚  BMW  Ã‚  Ã‚  Ã‚  Ã‚  Audi Profitability Ratios  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Return on Equity  ... ...reflects this. This again shows BMW’s less efficient cost management than Audi. Through Dupont analysis, we have been able to see the specific strengths and weaknesses of BMW and Audi’s management. BMW’s lower profit margin and asset turnover indicate less efficient cost management and asset management. Their debt multiplier indicates that they’re taking advantage of debt, but the benefit of this isn’t realized because of their problems with cost and asset management. Due to Audi’s more efficient use of their assets, and better cost efficiency, it can be said that their management has performed better than BMW’s over the past year. BMW and Audi both build cars that have a reputation for security, reliability and quality. These traits transcend into their financial statements, making both of them a good investment due to their debt status, and management effectiveness. Our recommendation as a bank loan analyst would be for BMW due to its superior liquidity and low risk. When evaluating management performance for equity investment, Audi is clearly a better investment. This is primarily due to its superior asset management, debt allocation, and inventory management.

Political Corruption and Empowerment Essay

Participation is dynamic process aimed at involving the masses so that they can formulate their own end goals and work together to realise them. Masses cannot be forced to participate in projects which affect their lives but should be given the opportunity where possible. Empowerment Empowerment is an initiated process that enables the masses to gain power and extend it in such a way that they can use this power to share in changing social, economic and political structures. Empowerment is successful if the participants regard the result of their action as beneficial. Therefore participation is a cornerstone of empowerment. It is a prerequisite for achieving empowerment. Empowerment is one of the consequences of participation, which means that if we want masses to gain power, they must participate. Empowerment is generally seen as a key for good quality of life, increased human dignity, good governance, pro-poor growth, project effectiveness and improved service delivery (Narayan. 2002. 8.). Bureaucracy It means the structure and set of regulations that control the activities of people that work for these organizations. It is characterized by standardized procedure (rule-following), formal division of responsibility, hierarchy, and impersonal relationships. Bureaucratic leader are concerned with ensuring workers follow rules and procedures accurately and consistently. The bureaucracy does not create or initiate policy, but it does implement policy decisions. Why mass participation and empowerment are important Empowerment puts people at the centre of the development process; it implies a participatory approach to development focusing on bottom-up approaches rather than top-down bureaucratic methods. Empowerment increases the capabilities of the poor to influence and hold accountable the institutions that provide for them. To this end, empowerment attempts to give power and knowledge to rural communities to assist in creating a better quality of life, so that in the future they will have the skills to rely less on external forces to provide vital services and infrastructure. Mass participation is an essential part of the process of good local governance, and empowerment. To be meaningful, these processes must be seen as fundamental values of Healthy Cities and so must be developed as an integral part of long-term strategic development. Empowerment of mass is associated with cleaner business and government, and better governance. Specifically, the greater their involvement in public life, the lower the level of corruption, even in countries with the same income, civil liberties, education, and legal institutions. Masses Empowerment through inclusion, voice, and accountability can also promote social cohesion and trust, qualities that help reduce corruption, reinforce government and project performance, and provide a conducive environment for reform, with consequential benefits for development effectiveness and economic growth. Finally, empowerment or lack of it can also have positive or negative socio-political effects on the outcomes of countries’ poverty reduction efforts. Why the concept of mass participation has been illusive in the third world There are some serious failures of the international community to contribute meaningfully to empowerment and participatory approaches. If countries are not willing to support countries that need help, then the future is bleak. Aid allocations need to increase if meaningful solutions are to occur. Making the rural poor involved in empowerment and participatory programs is hard to achieve due to their social exclusion. The gap between the poor in rural areas and those who are more wealthy is large and widening Because the rural poor are socially excluded, often development organisations such as the World Bank think of the poor are ignorant and complacent. More often they are not excluded from participating in projects in a meaningful way, due to pre existing biased views that they are not worthy, or indeed, have the skills to participate effectively. (Courtney et all in Godinot and Wodon (ed). 2006. 3). Lack of empowerment amongst rural people leads to their vulnerability and thus most development projects tend to benefit the benefactors rather than the beneficiaries. In light of this sustainable development is not achieved because non-participation of local people means that rural development is not self-sustaining. Therefore, local rural people play an important role in rural development because they understand their situation and problems better than the government, aid agencies and other stakeholders. This highlights the gap between the reality and ideal of empowerment and participatory development where the poor themselves are considered the centre of the process and the most vital players. Rural areas in developing countries experience large problems associated with access to basic amenities and services. Attempts to resolve this situation involve development programs using community empowerment in rural areas of developing nations to ameliorate instances of poverty. The aspirations deep inside the poor can only be brought out by making them the centre of the development process. They have difficulty expressing them due to their exclusion. How mass participation and empowerment are promoted or discouraged by the action of bureaucracy The problem with bureaucracy is that Executives want to control everything; even the simplest administrative decision has to be approved at the top. . One problem is unnecessary delays in outputs (Waterston 1965:259) , for even though there are more than enough officials in the lower administrative ranks, they are not effectively employed in the posts to which they were appointed. Political involvement of officials – when bureaucracy becomes involved in politics, this stimulates corruption. Officials start taking decision and performing actions that will benefit themselves, or groups in which they have an interest. Corruption is out of control. Development funds are siphoned off to hire friends or relatives. In some cases the money simply disappears. The misuse of office by government functionaries is relatively common in areas of public procurement, revenue collection, government appointments and contracts, licensing and permits. In these areas of specialty, graft and venality are readily executed through anyone of the following activities: The civil servant receives from a private contractor a fixed percentage of awarded government contracts; the kickback may be in kind, such as free education for the children in foreign institutions, or in cash, paid directly into bank account. Police or other law enforcement agents use the threat of sanctions to extort bribes in lieu of official fees or taxes. But paying bribes to avoid taxes or fees is equally damaging to society since governments depend on such revenues to provide public goods. The relative absence of revenues from taxes and fees also means less compensation for civil servants, which leads to more corrupt practices. One of the reasons adduced by low- level government employees for demanding bribes is the infrequency of their monthly salary. Government employees in essential services, e.g. law enforcement, electric power supply, telecommunication etc. Customs agents insist on payments above the official rates or side payments before providing requisite services to both importers and exporters. Those unwilling to pay bribes stand the chance of losing their merchandise through forfeiture or theft. Civil servants award large contracts to companies owned by relatives or partners, and in return receive an agreed upon fee or lavish hospitality. Officials responsible for permits and licenses demand extra payment for services ordinarily called for by their office; in cases where expediency is requested, a great deal more is demanded to speed-up the process. Bureaucracies’ themselves create the causes of corruption. Salaries are low, housing is poor, officials lack professional qualification and status, all of which means that officials do not feel motivated to do good work, or to be loyal to the organisation. When a country’s resources are continually misallocated by corrupt government officials bent on maximizing their short-run selfish interests, development is severely hindered through a multitude of social and economic dislocations. The bureaucracy is unresponsive to the needs of the public; there is an atmosphere of official’s indifference and unsympathetic attitude toward the needs of the people. This is caused by the strictly centralised nature of the bureaucracies, the lack of mass participation and consequent lack of contact with the populace. A bureaucracy, crucially, is not only a structure, a mere organigramme with functional relationships and roles. It is a group of people with lives, emotions, aspirations, energy, passion and values. Those that work in them often have strong values, great intentions and good ideas. Most want to do good and not be negative. Somehow, however, good intent can evaporate as the dynamic of the organizational ‘system’ unfolds. Can the positive virtues and potential of public sector bureaucracies and the people working in them be rediscovered? These include fostering fairness, equity, and equality of opportunity, being neutral and transparent. These are important achievements of democracy, yet the focus on efficiency can obscure these intentions. The most effective organizations are those where people feel they can be engaged and where their commitment to the organization lies beyond a contractual relationship and where a deeper emotional bond can be established both to the work itself and the organization. In these situations people feel they are able ’to be our true selves’ and to have a ‘creative presence’ so that working gives the sense of ‘pregnant possibilities’ and where they can develop ‘an intensity that feels and appears effortless’. Here energy and passion can come into alignment. Conclusion /My view The participation of communities in development projects is a major aspect of an empowering approach. Participation works well at the small scale. Community based organisations if trained correctly can manage and supervise locally based construction and maintenance activities very effectively (Meshack. 2004. 61). There is a fine balance between success and failure of participation in that it needs to be locally based with little input from external forces. Governments and donors can in fact undermine contributions made by the community in that they take over projects and locals lose their sense of ownership (Meshack. 2004. 61). Participation in development projects does however need outside stakeholders but the community needs to be the one driving the project, as there are many people who can contribute to a development project. Empowerment involves expanding the capabilities of the poor. Its main process involves putting the community at the centre of the development process. The community becomes empowered due to the fact that they have a certain degree of control over their own resources, they gain a sense of ownership over the service or infrastructure being provided. One of the main concepts involved in creating efficient empowering projects include the access of the community to information, as informed citizens make better development decisions. Accountability in the development process is another crucial aspect of an empowering approach. Increasing the capabilities of the poor specifically refers to local organisational capacity. This is when a community works together to mobilise resources and tackle problems as a group. This is another major process involved in community empowerment.

Chinese New Year – Short Essay

Chinese New Year China is the first one of the cradles of world civilization, 5000 years of history makes China more powerful. There are many China's unique festivals, like Mid-Autumn Festival, Ching Ming Festival, Dragon Boat Festival, Winter Festival and Chinese New year. Especially Chinese New Year remains the most important social and economic holiday in China. The Chinese New Year is now popularly known as the Spring Festival because it starts from the Beginning of Spring. Its origin is too old to be traced.Several explanations are hanging around. All agree, however, that the word â€Å"Nian†, which in modern Chinese solely means â€Å"year†, was originally the name of a monster beast that started to prey on people the night before the beginning of a new year. In Chinese New Year, we have many rules and customs. We will sweep the dust, pasting paper cuts and spring couplet, staying up late on New Year's Eve, dress up in red, give red envelope, etc. â€Å"Dust† is homophonic with â€Å"Chen† in Chinese, which means old and past.In this way, â€Å"sweeping the dust† before the Spring Festival means a thorough cleaning of houses to sweep away bad luck in the past year. This custom shows a good wish of putting away old things to welcome a new life. In a word, just before the Spring Festival comes, every household will give a thorough cleaning to bid farewell to the old year and usher in the new. Paper-cuts, usually with auspicious patterns, give a happy and prosperous atmosphere of the Festival and express the good wishes of Chinese people looking forward to a good life, in addition to pasting paper-cuts on windows. The Spring Couplet†, also called â€Å"couplet† and â€Å"a pair of antithetical phrases†, is a special form of literature in China. The Spring Couplet is composed of two antithetical sentences on both sides of the door and a horizontal scroll bearing an inscription, usually an auspicious phras e, above the gate. The tradition of staying up late to see New Year in originated from an interesting folk tale. In ancient China there lived a monster named Year, who was very ferocious. Year always went out from its burrow on New Year’s Eve to devour people.Therefore, on every New Year’s Eve, every household would have supper together. In Chinese New Year, we will dress up in red and go to relatives’ Houses to visit. The red color means luck for Chinese people, so we like to have everything red. People who are married need to prepare some red envelopes that contains money, so when people come to their house, they will get it to the people who are not married or children. When it’s Chinese New Year, children and teenagers get so excited about it, because they can get a lot of money from the red envelopes.